Hiring B2B Sales Representatives
In 2016, I'm managing two sales representatives for Softinn. Back then, I was wondering why my sales reps do NOT seem to call their leads and do NOT travel to meet their prospects. I raised that doubt to them, and I'm getting the below reasons: There's no phone call allowance given There's no travelling allowance given Acknowledging that, I quickly made the set allowance clear. It's a mistake of an amateur manager , I do have allowances for them BUT I did not state that clearly! They don't feel secure to actually spend them and file claims. It's better we set a sales quota and also expenses quota for sale reps. Fast forward, now, we have unlimited phone call subscription for each sales reps and RM 1,000 a month travelling allowance. Again, I notice that the calls made by my sales execs are merely two to three calls a day ! The travelling expenses claimed is less than RM 200 a month (20% of the quota given). That is too low considering each sales